"Breakdown of labour travel system, bar cannot do business, ATM does not have a law to take money, connect net silver to cannot be used! " yesterday morning, this message is on small gain spread fast. Subsequently, consumer people discovering this is not fun, also not be a case, the depositor that comes from the many areas such as Beijing, Shanghai, Zhengzhou encountered this one problem.
To this, labour releases urgent statement to say yesterday all right, because all of computer science department upgrades,the reason causes ark face and electthe best spring poolronic channel business to deal with slow, at present the system has restored, each business is dealt with normally, express regret greatly to giving a client brought inconvenience accordingly. Concerned expert exprthe most popular watch casesesses, bank should make to main operation relevant beforehand case.
The spot
All bar absolutely empty does not do business
Yesterday morning 10 when 30 minutes, the site of travel of a labour that lives in the citizen plum lady of Haidian area to come near peony garden, the plan conducts business extraction a money. But she sees amazedly, bank bar is in entirely actually " time-out does business " condition, and on the ATM machine inside twatch caseshe bank, she cannot be finished as much take a money.
Ms. Li discovers very quickly, she is not the depositor that has this lot exclusively. "ATM machine cannot take money, card cannot be brushed, what to do? " " the face of labour travel ark of complete Beijing cannot be used, answer silver of family expenses net, net silver also broke down, how to return a responsibility? " the netizen that comes from the many cities such as Beijing, Shanghai, Wuhan goes up in small gain in sthe best selling north face shirtsuccession " spit groove " , search " labour travel breakdown " hind gotten small gain result achieves many 20 thousand.
Yesterday morning 11 when, the reporter is in Beijing of industrial and commercial bank east of the city zone east beautiful city subbranch of aspring pool bank sees, the bank was affixed on all vitreous doors " systematic breakdown " scrip, also affixed above the automatic ATM inside the bank " machine error " scrip. Although can push the door, but all business cannot do. Absolutely empty also is in bar, go up in the seat without the staffthe most popular selling norton internet antivirus member.
"Begin from in the morning, the industrial and commercial bank of whole now Beijing appears systematic breakdown problem, and just cannot not conduct business in the bar of bank site, include a few nets to go up trade to also cannot be dealt with. " bank clerk tells a reporter. Subsequently, the reporter tries to log onto the end of mobile phone client of industrial and commercial bank with the mobile phone, discovery also logins without method. The staff member says, when can problem of this system breakdown restore to still not be clear about.
Reporter immediately dialed head office of industrial and commercial bank to be in charge of publicizing the chief phone of contact external, be in all the time take line state.
Statement
The system upgrades be caused by expresses regret
Regard the whole world as the biggest travel, the influence that is versed in travel system occurrence issue is brought to consumer is tremendous undoubtedly, also caused numerous the dissatisfaction of the person that hold card.
Netizen fine jade fine jade say in small gain, labour him travel systematic issue brings about POS machine to cannonorth face shirtst brush card, still send a short message to say to buckle a success actually, dozen 95588 say to be not checked piece trade silver of record, net cannot be opened, bar also does not go to work. Another netizen also writes in small gain: "This morning a client holds labour travel card to brush money, the result is not brushed, listen to a client to say to did not receive short message or other announcement. Also make even customer service telephone call be illogical! Did client gas to run! Loss. Loss..
Awaited a many hour hard in numerous user later, yesterday midday, labour publishs official statement with respect to this matter eventually all right: Came 10:38 on June 23 morning 11:23,i want modern dining chairs area of part of Industrial and Commercial Bank of China upgrades because of all of computer science department the reason causes ark face and electronic channel business to deal with slow. At present the system has restored, each business is dealt with normally, the inconvenience that Industrial and Commercial Bank of China brings to giving a client accordingly expresses regret greatly.
Be in early on June 21, be versed in travel electron bank ever released announcement to say, will on June 23 0:10—1:40 undertake the system is optimized, during, the relevant system such as interconnection of the bank on this net, phone bank, mobile phone bank, short message bank, silver-colored look forward to serves time-out. But this the system upgrades and do not succeed apparently, bring about the normal business hours that is in a bank to appear breakdown.
Proposal
Main operation needs to do relevant beforehand case
Actually, this is not to be versed in travel first time appears this kind of error. On August 15, 2007 morning, and other places of Beijing, Shanghai, Tianjin, Guangzhou, Shenzhen, Hefei, Huhhot is versed in travel client is mirrorred in great quantities, the network silver-colored system of Industrial and Commercial Bank of China cannot login, phone of its customer serfree modern dining chairsvice 95588 very difficult also get through.
On December the most popular north face shirts26, 2008 before dawn, gold of paper of industrial and commercial bank trades mistake of systematic occurrence quoted price, the intermediate price of gold of paper of the bank on the net overcomes 185 yuan or so from every, all the way violent wind rose every to overcome 848 yuan, soared 3 times more about the same half, the paper gold client that causes prisons of many the bedding bag before this gains profit very abundant. But, labour travel at once froze large quantities of gaining profit because of systematic breakdown account.
"The service system of the bank has certain capacity, labour travel should have to his server limit beforehand case, once visit breakthrough limit to be able to give an issue for certain, tokyo bourse also once had appeared such problem. " chief economist Zun Xiaolei represents galactic negotiable security, labour should take out his attitude all right, should not look for any excuse, analyse a problem seriously, sum up the experience of international home, ability addle thing is a favour, ability makes the job henceforth more businesslike.
"At present the bank is mixed in common people conduct financial transactions the certain side effect of material life is bigger and bigger, the bank is necessary to be made to a few main operations when the system is designed relevant beforehand case. " Zhao Xijun of assistant dean of college of finance of finance of Chinese people university says to the reporter, the bank replaces old system with new system, comprehensive test must have been done before, the problem does not produce in order to ensure when the system changes, ability can provide good service to the user.
No comments:
Post a Comment